[HH#237453] Reset password not working

[HelioHost]

Username: torrin1, Server: Johnny, Main domain: torrin1.heliohost.org

 

I have received the reset password email, and have successfully changed my

password, but my new password still isn't allowing me to login. I have done

this twice today with no luck. I something up? Also, my i'm trying to login

and check in on my database because I can't remotely access it any of them

and my website is down as a result.

 

-Tor

[ziad87]

Johnny crashed up. Soon they will make backups. Now you can try Tommy or Ricky.

[wolstech]

Please refer to the recent posts in https://www.helionet.org/index/forum/1-news/ regarding Johnny.

 

Long story short, the server died. Backups will be available in the coming days. If you want, you can sign up for Tommy or Ricky at midnight UTC to get back to work sooner. Registrations do fill fast every day, but both servers have much better uptime and reliability and are worth the effort to get an account. If you don't want to hope you can get one at midnight, a donation will also get you a Tommy account.