HelioHost Posted January 13, 2018 Posted January 13, 2018 Username: N/A, Server: N/A, Main Domain: N/A Hello dear HelioHost team, I have created a HelioHost account with this email rui.santos@posteo.net and verified my email.I selected Tommy Server then Donated with Paypal account m00nxaild@gmail.com. When I login, I am redirected to the page saying that I need to verify my email address.Clicking on the email button "verify" again, send me to the page to select the Tommy Server again... Could you please help?Thank you. Best regards,Rui Santos
wolstech Posted January 13, 2018 Posted January 13, 2018 Please check your email for a link to sign up on Tommy. I just sent an invite to you. Thank you for the donation, we really appreciate it!
HelioHost Posted March 9, 2018 Author Posted March 9, 2018 Hello, I am not able to login with my email (rui.santos@posteo.net) and the link to sign up on Tommy is no longer valid. To be honest, I can't remember if I did signed up on Tommy and then I couldn't login, or if I just missed this email. Could you send me a new link to sign up on Tommy please?Also, do you need to reactivate my account/user?Thank you. All the best,Rui Santos On 13.01.2018 23:13, Heliohost Support wrote:> Please check your email for a link to sign up on Tommy. I just sent an invite to you.> > Thank you for the donation, we really appreciate it!>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=31385>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>
wolstech Posted March 9, 2018 Posted March 9, 2018 The invite links expire after 48 hours, and since the email was dated 1/31, it's long since expired. I can't find an account with your email address, so I'm going to assume you just missed the email. I've resent it to you.
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