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[Solved] My Emails Are Limited To 1 Per Hour


rp10001

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I recently performed a vulnerability test via a 3rd party which sent multiple emails using my feedback form. I believe this triggered the heliohost anti-spam flag which reduced my available emails to 1 per hour instead of 50.

 

I'd like to have my limit reset to 50, how can I provide evidence that my email system will not be used for spam?

 

Many thanks.

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Your 1 email per hour throttle has been removed, but if you exceed 50 emails per day it will automatically get throttled again. If you need to send more emails than that per day we'll require further information to verify that you won't be sending spam.

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