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Posted

Per your instructions to switch to the Tommy Server, I submitted the

request to delete my account, and the system is now reporting that my

account was suspended. I am trying to reactivate it on the Tommy Server,

but I am not being given that option. Can you please help?

 

Thank you.

Posted

This is normal. Accounts waiting to be deleted will show as suspended until they fully delete (after which they'll return a DNS error or queued page). Your next step is to sign up on Tommy when registrations open at midnight UTC, then re-upload all of your content. Take a look at http://wiki.helionet.org/Moving_your_account

 

If you send your username, I can check if the deletion is complete for you.

Posted

Thank you. Username "Society"

 

On Thu, Aug 17, 2017 at 11:58 AM, Heliohost Support

wrote:

 

> This is normal. Accounts waiting to be deleted will show as suspended

> until they fully delete (after which they'll return a DNS error or queued

> page). Your next step is to sign up on Tommy when registrations open at

> midnight UTC, then re-upload all of your content. Take a look at

> http://wiki.helionet.org/Moving_your_account

>

> If you send your username, I can check if the deletion is complete for you.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic)307

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

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