HelioHost Posted August 11, 2017 Posted August 11, 2017 Hi,I'm planning to create an account at tommy server but I want to checksomething 1) Are we able to run node.js script at tommy server?2) do we have dedicated IP?3) do I have root access in tommy? Thanks -- Andrew ?????www.avast.com
wolstech Posted August 11, 2017 Posted August 11, 2017 We're a shared host, which means thousands of people get a user account on one server. We do not allow root access because it's a single install of linux that is used by all users on the server. Root access would give you access to everyone else's stuff and let you make global changes that break other people's sites. SSH is not permitted either. We do not support node.js at this time (cPanel incompatibility). A dedicated IP is available for our services, but costs $12/year.
HelioHost Posted August 11, 2017 Author Posted August 11, 2017 But many host with cpanel supports node.jsWhy? Sent from Mail for Windows 10
wolstech Posted August 11, 2017 Posted August 11, 2017 cP itself does not support it. It can run alongside on the same server, but I don't think it integrates into the panel itself. Since we don't provide SSH access...it might be useless without some way of users start/stop/controlling it. I know one of our root admins said he'd look into it at one point, but there's been little demand for it so it's probably buried on the to-do list. You're only the second or third one in a year I've seen ask for it. Also, our servers are not standard in terms of cPanel...we're pushing them well beyond what cPanel ever designed (they say 300-400 accounts/server...we have ~1500 on Tommy, and over 10000 on Johnny). In fact, we've actually been recognized by cPanel's own staff for being one of their most extreme use cases. We have tons and tons of custom management and abuse-control scripts, etc. that need to play nice with/properly monitor anything we add, so making new features work can take some effort. Our root admins do read the support email forum, so they'll see this, but if you wish, it would also be appreciated if you also specifically request node by posting on the customer service forum: https://www.helionet.org/index/forum/45-customer-service/ (a hosting account is not required, you can sign up on the forums only).
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