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Can't connect to cpanel

Gecko/20100101 Thunderbird/45.2.0

 

 

Content preview: Hello, Trying to connect to cpanel on my account in order

not to be suspended. With no luck. Happy to move out from Johnny. How do I

move to Stevie or Tommy? Thanks, [...]

 

Content analysis details: (-2.6 points, 5.0 required)

 

pts rule name description

Posted

Johnny's cPanel is no longer functional and inactivity suspensions no longer apply to Johnny accounts due to the damage.

 

You must use FTP to transfer your files. The username and password are the same as for cPanel. The host name is johnny.heliohost.org. If your client requires a connection type, the server supports either Plain FTP or Explicit FTP over TLS.

 

Your databases have been backed up for you and are saved in your home directory as .sql files that can be used to restore the database to another server. Please be sure to download these when you download your data if you need the databases. Note that data stored using the InnoDB database engine is not recoverable at this time.

 

Please see http://www.helionet.org/index/topic/25786-johnny-backups/ for more information.

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