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[Solved] Unable To Use Email


rockygl

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Hi,

 

I can't seem to get any email account I setup to work, when I set the password and try to log on I just get a 'The login is invalid.' message.

 

Could someone advise?

 

Many thanks

 

 

My domain is www.rockyglaciers.co.uk

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Indeed, I was unable to access the email account after changing the password nor after creating a new mail account. The password has been mailed to the email id registered on board.

 

This support request is being escalated to our root admin.

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You can't login to the email account scott@rockyglaciers.co.uk because that email address doesn't exist. To create an email account on your domain just go to http://stevie.heliohost.org:2082/frontend/x3/mail/pops.html and type the username, which is 'scott' in this case, and the password you would like to use.

 

I went ahead and created that email address and tested it. I was able to log in just fine now that the email account is created. You can change the password of the email address on the same page I linked above. Let us know if you're still having any problems.

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