zhonger Posted September 5, 2013 Share Posted September 5, 2013 hello:I adding Parked Domain but it is show a error messege: There was a problem creating the parked domain. Show Details[/size][a fatal error or timeout occurred while processing this directive] shizhongliang.cn is already configured. Sorry, that domain is already setup (remove it from httpd.conf) [/size] who can help me ?what should i do ? Link to comment Share on other sites More sharing options...
Ice IT Support Posted September 6, 2013 Share Posted September 6, 2013 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted September 7, 2013 Share Posted September 7, 2013 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
zhonger Posted September 7, 2013 Author Share Posted September 7, 2013 Please post the following information:Your cPanel username Your main domain The server that you are on cPanel username:zhongmain domain:liangzi.heliohost.orgserver:johnnythanks very much Link to comment Share on other sites More sharing options...
Krydos Posted September 9, 2013 Share Posted September 9, 2013 You cannot add that domain to your account because it already belongs to another account. If you are the owner of both accounts you should know that each user is allowed to have one account, and if you create more than one account you run the risk of all of your accounts being suspended. It is recommended that you pick one account to continue using and use the deletion script http://www.heliohost.org/home/support/scripts/delete on any accounts in excess of one. Link to comment Share on other sites More sharing options...
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