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  1. I have recently migrated to tommy and want to activate java support on my account. HelioHost account name- giteshss HelioHost domain name- giteshshroti.heliohost.org server name- tommy
  2. Hi again, During the previous problem with Tommy as I had said earlier in my post (http://www.helionet.org/index/topic/27176-domain-errors-on-tommy/)... That got solved but a new error has arrived! Looks like the downtime caused a problem with mismatched records. (XID ffupt6) A DNS entry for “bloodlineodisha.tk” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. Kindly remove this entry from the DNS Cluster so that I can continue with my work! Thanks!
  3. I wish to migrate to TOMMY please process AS SOON AS POSSIBLE. Also i don't know the process, please guide me through it. Username: giteshss Domain - name: https://giteshshroti.heliohost.org Paypal Donation ID: 67C01190VE686863J
  4. Hi, I received the invite to create an account in Tommy. I want to use the same username and domain that I use in Johnny. My username is: luanreis Domain: luan.heliohost.org Regards, Luan
  5. Additions of addon domains/alias domains are causing errors. The script isn't being competed resulting in partial addition. It's running long and ending in a 500 Internal Server Error. Please help solve this issue.. When adding alias domain:- There was an error when the system attempted to create the alias. Park::park(bloodlineodisha.tk) failed: (XID x5vcs3) The domain “bloodlineodisha.tk” already exists in the Apache configuration. Also, Now I am unable to unpark the domain theroyalsdestiny.tk Error:- There was a problem removing the alias. Park::unpark(theroyalsdestiny.tk) failed: The system cannot determine the base domain for “theroyalsdestiny.tk” (i.e., the domain on which “theroyalsdestiny.tk” is parked). Thanks for your help!
  6. yesterday at midnight i created an account in Tommy server but when i try to login it says "Invalid Login" and to make sure when i request to reset my password i receive an email message and when follow the link in it and type my new password it says : "Uh oh, there was an error changing your password. The admins have already been notified of the problem, but if you would like us to manually change your password for you please contact support. You could also try reseting your password again." so definitely there is problem with my account can you help me ? my username is : "hamzaku" and thanks for you.
  7. What are the hosting experience difference between Johnny server and Tommy server? I am a newbie and surveying Heliohost to adjust my needs!But, i am still unknown to the fact that why people switch their servers to Tommy! Is it only because it has fabulous uptime, or is there some other important point too?I am using Jhonny and i have to request all the technologies for my use every now and then. Are these problems not faced in Tommy server?Does Tommy provide greater storage?Does Tommy provide more technologies?Does Tommy provide Better security? Please help me with that so that i can also know what is better for me. 2. Also, What are the norms to switch from johnny to tommy?Is there any fee to be paid? Or request it?Thank You Heliohost
  8. Hi, firstly thank you for your service for me it has been a precious tool for learning about website creation, in the 5 years that I have used Heliohost it has been a brief weekly task for me to visit your website and click on whatever publicity is available. That has made sure that some funds are coming in to help pay for the service over the years. I have read here on the forums that Stevie may be down till january or febuary. I actively use my website for hosting some videos I use on other website through links so I have followed the steps for transfer to another domain as shown here: http://wiki.helionet.org/Moving_your_account Since my site is on Stevie I imagine it is impossible to delete for the same reason that I can not log in to the cpanel. I have a local backup of the website data, but help migrating to Tommy is needed, or at least help deleteing my account so I can start another with the same name servers.
  9. Hello. I was an user from Stevie, but with the crash itself I donated to try out Tommy Server. But everything that I uploaded are in Stevie. Can you move my files/configs to Tommy server and change my main domain on it to lucasgv.com? I own that domain, and the nameservers are already pointed. If you can't move the files/configs from Stevie to Tommy, just change my main domain name and I will upload again. My login on Stevie was Lukkasss My new login on Tommy is lucasgv Thanks in advance.
  10. I would like my forum name changed so I can create an account on Tommy. And am I correct that I can come back and ask for it to be changed back after I create the account?
  11. Hello, I sent a donation with instructions for my Stevie domain to be freed so that I can migrate to Tommy until the trouble is over. The tommy invite link ended with an "invalid" page, however the redirect didn't work properly with my browser (left me at a blank page with a new URL in the URL box which I manually told my browser to go to), so I thought there was a chance that the invite went through anyway. I tried to log in using my old username, but the password came back as invalid. I think the email address I used with the Stevie account was different from the one that my PayPal donation for the Tommy invite was sent from, so I tried again with the PayPal email and my old password. Still no luck. So I tried creating a new account with the PayPal email and the website presented me with a log in page noting old domain. However my old password didn't work at this log in page either. So I reset the password, first for my PayPal email, then for my old username (the reset email correctly went to my PayPal email address), then for my old email (which wasn't recognised). In all but the last case, I was able to enter a new password to use, but subsequent attempts to log in using it failed with "invalid". I also tried logging in at http://tommy.heliohost.org:2082/ with the user name and PayPal email. It didn't work either. I'm now officially sick of typing in my usernames and password. Some help would be welcome.
  12. Was wondering what address invites are coming from so I can add it to be sure an invite doesn't end up lost in my spam folder.
  13. Hi there! For long time I am unable to log in to my account (username: atto). Just made a small donation and received an e-mail giving me an option to make an account on Tommy. I registered one (username: atto1), but something went wrong. Maybe because I used the same email from the other account. If possible, please help me to move atto to Tommy. Thank you.
  14. Hy guys, I have been using Heliohost for last 3 years and though over two weeks of stevie's downtime caught me by surprise, frustration just like any any other heliohost user but I can only imagine the problems admins must be facing repeatedly failing to get stevie up and I support them in such situation . BTW, Can you move my Stevie account (including the files) onto a new Tommy account ? Although, I must add, one such incident has potential to create a dent in reputation built over years. 2. Any chances of ftp being up anytime soon? thanks guj
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