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  1. Hi, I deleted my stevie account and moved to johnny however am having trouble getting the custom domain to recognise the new site. tomlogan.co.nz still goes to an account queued site which I think is for the johnny server - the DNS then I think is still being used by johnny. also, an additional issue is that the helio domain tomlogan1.heliohost.org which should be on the stevie server is failing to load due to a DNS issue also. could you please help? Thanks
  2. A few days later I change my *.heliohost.org subdomain to demo.heliohost.org using the script "Domain Change" and upon waiting approximately for about 48 hours and check my desired subdomain, it takes forever to load.. So, I decided to delete my HelioHost account, and this time I tried to register again with my desired subdomain but unfortunately, it said: "We're sorry, but that domain has already been taken. Please go back and enter a different domain." Can somebody make it available for me 'cause I really need that for the live preview of my upcoming product? Can somebody help me for that purpose? Thanks, anyway..
  3. Hi, From 29th August my website(www.dpssoba.com) has stopped opening without any reason. My other website(www.drishtantkapur.com) opens perfectly.Could anyone help me with this?
  4. A lot of people had problem flushing their cache and were seeing old heliohost while thier website/account was already created and were seeing old cookies, showing your website is being created and is in queue. This will completely flush your DNS cache. No installation required. Download link: http://adf.ly/1O8Cwa
  5. Hello! I have searched the forum and the web, but unfortunately I don't understand some basic concepts yet. What I have already done: - I own a domain name, not from HelioHost, which I want to use. I have changed the DNS1 and DNS2 to ns1.heliohost.org and ns2.heliohost.org, respectively. However, there are also DNS3-DNS6 with the default name - ns3.blablabla.something, which I cannot remove. Is this correct? -I have created an html page in dreamweaver (nothing special, just a backround image) in order to test my website upload. Unfortunately, I only see a white page, in Chrome or Firefox, when I type the URL I have in my domain. The HTML page is uploaded using the File Manager, inside the public_html directory. -I generally don't understand how to check the status of my website. If there are any more suggestions or tutorials on the web, I would be happy to check them. It is obvious I am a starter. If any other info is needed from my part, please ask me.
  6. Stevie is blacklisted again. Could / would Heliohost admins setup a blacklist watch for the Heliohost servers ... , and upon receiving an alert start the delisting process ? That would be more efficient than waiting for users to be impacted and report the blacklisting in this forum. Alert History Status Name Description TimeStamp 65.19.143.2 Blacklist Added to INPS_DE 3/17/2015 7:08:58 AM 65.19.143.2 Blacklist Removed from CBL 3/12/2015 6:37:17 AM 65.19.143.2 Blacklist Removed from Spamhaus ZEN 3/12/2015 6:37:17 AM 65.19.143.2 Blacklist Added to CBL 3/10/2015 6:13:34 AM 65.19.143.2 Blacklist Added to Spamhaus ZEN 3/10/2015 6:13:34 AM 65.19.143.2 Blacklist Removed from LASHBACK 1/9/2015 4:18:33 AM 65.19.143.2 Blacklist Added to LASHBACK 1/2/2015 4:18:37 AM 65.19.143.2 Blacklist Removed from CBL 12/2/2014 11:22:17 AM 65.19.143.2 Blacklist Removed from Spamhaus ZEN 12/2/2014 11:22:17 AM 65.19.143.2 Blacklist Added to CBL 11/28/2014 2:08:00 AM 65.19.143.2 Blacklist Added to Spamhaus ZEN 11/28/2014 2:08:00 AM
  7. I am trying to create an addon/parked domain for a domain that I wish to transfer to my Heliohost account but I get the following error. Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver. I have a catch 22 where I cannot create the domain on my Heliohost account until I update the domain with my registrar but my registrar won't update my domain if the specified DNS's (ns1.heliohost.org and ns2.heliohost.org) are not configured for the domain. Can Heliohost enable me to create the domain without updating the registrar first? Or help me understand the error message better so that I can carry on with my transfer. If I delete the domain off the current host's server, will I then be able to create the domain on my Heliohost account? Thanks. Chris
  8. 65.19.143.2 Blacklist blacklist:65.19.143.2 On LASHBACK The Lashback Unsubscribe Blacklist (UBL) typically suggests that your network was subjected to a possible directory harvesting attack where some...More Alert History Name Description TimeStamp 65.19.143.2 Blacklist Added to LASHBACK 1/2/2015 4:18:37 AM 65.19.143.2 Blacklist Removed from CBL 12/2/2014 11:22:17 AM 65.19.143.2 Blacklist Removed from Spamhaus ZEN 12/2/2014 11:22:17 AM 65.19.143.2 Blacklist Added to CBL 11/28/2014 2:08:00 AM 65.19.143.2 Blacklist Added to Spamhaus ZEN 11/28/2014 2:08:00 AM
  9. I can send and receive emails from gmail and yahoo using my email accounts, however the company servers where most email traffic will be coming from reject the emails. The company mail servers also cannot send emails to my hosted email accounts and it is likely due to Reverse DNS failure (www.graphicsbuff.com). It's also happening to my buddy's site. (www.goldrushchapter.org/) Can you guys help out? Thanks in advance for your assistance.
  10. Please Help me figure this out... Thanks in advance...
  11. I just renewed my domain from my provider two days ago and before that everything was working fine using the url frame. So after renewing, I am trying to point my domain to use Heliohost's nameserver instead which is: ns1.heliohost.org ns2.heliohost.org and added my domain name under parked domain section. But it's been a day or two and the webpage is still down. Is there anything I am missing here? My provider told me something about 'BAD REFERRAL' error. But I am not too sure what is that.
  12. My website is hameroha.com and failed to look up its DNS. My website is not working. Also http://stevie.heliohost.org/ is not working. Thank you
  13. Dear Sir, We created a sub-domain sms.nuvotechnologies.in and added (in Advanced DNS Zone Editor) a CNAME entry to 59.162.167.47 however sms.nuvotechnologies.in shows server not found in browser. Tried to ping sms.nuvotechnologies.in however error is thrown that "Ping request could not find host sms.nuvotechnologies.in....pls check name and try again". The 59.162.167.47 server administrator has already configured their server. Kindly help me resolve this. Thanks. gujsingh.
  14. To whom it concerns, I am trying to sign up for a new account using a subdomain from an account that I deleted 3 days ago : paradigm-synergy.heliohost.org. I attempted to sign up for a new account , and the initial sign up worked , but I got an e-mail indicating that there is a problem. I am in a "Catch 22" , because I already deleted that account. Please for me.Best regards.
  15. Hello! I'm new user and I'm sorry if I posted this in the wrong section... I really want to register an account of type "Johny" with you guys. I decided to use a .tk domain name but I don't know how to configure the dns. Here's a screenshot: So can I have a step-by-step tutorial on how to finally create this account? Thanks in advance ^_^/&--#62;
  16. I purchased the domain name happypuppyairsoft.com through Select Choice Domains. I have modified their A Host to be Host: heliohost.org pointing to: 216.218.192.170 TTL: 1 hour When I use a browser to try to resolve to happypuppyairsoft.com it still goes to their parked page and when I attempt to put the direct 216.218.192.170 website into the URL address it tells me the account is queued. Please assist. username is bltwmayo
  17. I'm now switching my server from Johnny to Stevie to increase my website performance, but I'm encountering an error during the installation of my new account.. Could you please delete a DNS entry for "professionalserver.tk" ? Thanks..
  18. Hey everyone, What are the A DNS records for the Johnny server? Thanks! Curtis
  19. ns2.heliohost.org is not responsing. If it don't respond, I cannot set NS records to heliohost as my register cannot get authoritive answer from both nameservers of heliohost. They do basic check of both nameservers ate working. ns1.heliohost.org is ok. but ns2.heliohost.org is down. I am checking it for a whole day with some interval. It is always down.
  20. Hi – I am trying to create an addon domain for an existing website and have run into an issue. After entering the necessary info on the CPanel Addon Domains page, I get the following error message: Error from park wrapper: Using nameservers with the following IPs: 208.109.255.42,216.69.185.42 Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver. I already realize that the domain in question (pabwebsolutions.com) does not currently point to one of your web servers. As this is an existing site, my plan was create the add-on domain, create a subdomain for that site, and then replicate the website on that new subdomain. That way, I could confirm things were working correctly before officially moving the main website. This domain already has multiple subdomains on multiple web hosts and I control where they are hosted via A records on the registrar (GoDaddy). I would prefer to continue using GoDaddy’s name servers for this domain and not change to your name servers. (As an experiment, I did add your name servers as NS records on the remote chance this would satisfy your automated system check – it didn’t.) Checking previous posts, I found an individual with a very similar problem: http://www.helionet....n-to-heliohost/ The following entry summarizes that resolution - “The system prevents domains that aren't pointed at our servers from being added for security reasons. An admin can override this protection though and add the domain for you.” Please advise if there is an alternate approach to add “pabwebsolutions.com” as an add-on domain while still retaining GoDaddy nameservers. Otherwise, I would request an admin add “pabwebsolutions.com” as an add-on domain to my main domain pab49162.heliohost.org. Thanks in advance for your assistance - Paul
  21. I want to attach a registered domain name to my heliohost.org account. The domain name at the registrar is configured with nameserver1 = ns1.heliohost.org , nameserver1 = ns2.heliohost.org . I created the addon dommain in heliohost.org : cocbonds-noisok.org /public_html/CoCBonds-NoIsOk.org cocbonds-noisok not redirected NS lookup now gets : A 64.62.211.131 MX 0 cocbonds-noisok.org. CNAME No CNAME record found. NS ns1.heliohost.org. ns2.heliohost.org. PTR No PTR record found. SOA ns1.heliohost.org. ashoat.gmail.com 2013102403 43200 7200 1209600 86400 The heliohost.org file manager shows that the root for this website has an index.htm : Name Size Last Modified Type Perms cgi-bin 4 KB Today 10:25 AM httpd/unix-directory 0755 index.htm 98.58 KB Today 10:33 AM text/html 0644 NoIsOk.htm 98.58 KB Today 10:33 AM text/html 0644 But the heliohost.org server is presenting an account queued page instead of the index.htm at the direct domain url : http://cocbonds-nois...aultwebpage.cgi HelioHost Account Queued Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel. The subdomain created as a byproduct of the addonon domain attachment serves up the correct index.htm. cocbonds-noisok.mazix.heliohost.org /public_html/CoCBonds-NoIsOk.org not redirectedThat works fine. Why the account queued page instead of the active website (index.htm) at the direct domain name url ?
  22. Good Morning (or evening, depending on where you are), I have a few problems, 1. On my cpanel, I am trying to create a subdomain called: mail.clovisd.com or mail.clovisd.heliohost.org However, everytime I attempt this, it spits out this error: also, when trying to access mail.clovisd.com, I get forwarded to my old host, website is coming soon page. 2. I have correctly added my domain name: clovisd.com as a parked domain, with the nameservers pointed at: ns1.heliohost.org ns2.heliohost.org50% of the time, when trying to acces clovisd.com, I get forwarded to my old host's suspended page. 25% of the time, I am forwarded to an error page: Internal Server error 25%: of the time, I get sent to Account Queued Heliohost.net page. 3. This brings me onto my next point, I created my account over 28 hours ago and it is still in que? This doesn't add up with what the que script tells me (it says my account is already activated and working). 4. I have created subdomains, such as proxy.clovisd.com and these already have webfiles in them, however, everytime I try and visit it, I get this error: However, checking the error logs doesn't tell me much. Just: I have both flushed my DNS and cleared my browser cache and still get all of these issues. It may just be because I need to wait longer, or it may because all my stuff is crazy jumbled. Other than that, I am really pleased with what I have seen so far. Cheers, Clovis
  23. I'm trying to add the "jimbo1qaz.ro.lt" addon domain to my "jimbo1qa" account, with main domain jimmyli.org . But the system won't let me, complaining that "ro.lt" 's nameservers are pointing to ns1-4.afraid.org, instead of looking at "jimbo1qaz.ro.lt", which does point to the HelioHost nameservers.
  24. I can not set well my domain. Tk it has three choices: 1 - Domain forwarding 2 - Dot TK DNS Service 3 - Custom DNS the first to enter my domain plr-gold.tk working but is in fact only a redirect observing when the page loads refers giulio74.heliohost.org and has not to my domain for the rest I do not know how and where to insert the dns Can someone kindly help me? my domains is plr-gold.tk Note: the template inserted and only for testing.
  25. Hi, Server : Stevie Domain: mrgrindsmith.com username : sthabile My site redirects to another domain auto-im.com as if it was hacked, I don't know what the cause could be, kindly help.
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