All Activity

I have created a full backup, and reset your account. If you need any of your files from before the reset you can download them from https://heliohost.org/backup The instructions for extracting the backup can be found at https://wiki.helionet.org/Account_Backups In a few minutes you'll receive an email with a link to take the next step in the reset process. I recommend setting your .love domain as your main domain after the reset. You will still have your 7000 MB storage space after the reset. Let us know if you need help with anything else.

I do think a reset would be goood i did pay to increase too

i did donate to increase but i do believe that there are node_modules at cache stuff to delete

My account is suspended

Hello. I want to delete all files under all the domain with suffix heliohost.us.

Domain added. Please be sure to configure DNS (either by using our name servers ns1.heliohost.org and ns2.heliohost.org, or by setting A and AAAA records pointed to the IP addresses shown in Plesk). The domain can take up to 2 hours to function.

Domains must have a suffix or TLD on them. Do you want these to be montiforever.helioho.st and svariongames.helioho.st?

Hello! I am user svarionsoftware, I'd like to add two new domains with name "montiforever" and "svariongames" Thank you so much!

Can you please add the domain katherinebrinkman.com to my account (kgb1)? Thanks!

It looks like MoneyBroz reset your account for you. Let us know if you need help with anything else.

Here is your storage space usage Backups 0 MB Emails 185.14 MB Files 6029.23 MB Trash 0 MB Logs 126.69 MB PSQL 8.98 MB MariaDB .33 MB Total 6350.37 MB And here is a more detailed look at the files category 1.5M /home/sunamong.heliohost.org/public_html 72K /home/sunamong.heliohost.org/error_docs 80M /home/sunamong.heliohost.org/themiracle.love 1.5M /home/sunamong.heliohost.org/.composer 4.0K /home/sunamong.heliohost.org/.config 8.0K /home/sunamong.heliohost.org/.phpenv 120K /home/sunamong.heliohost.org/.rbenv 12K /home/sunamong.heliohost.org/.ssh 0 /home/sunamong.heliohost.org/cache 16K /home/sunamong.heliohost.org/etc 0 /home/sunamong.heliohost.org/httpdocs 32K /home/sunamong.heliohost.org/includes 0 /home/sunamong.heliohost.org/perl5 8.0K /home/sunamong.heliohost.org/private 0 /home/sunamong.heliohost.org/public_ftp 100K /home/sunamong.heliohost.org/ssl 7.1M /home/sunamong.heliohost.org/tmp 19M /home/sunamong.heliohost.org/git 24K /home/sunamong.heliohost.org/.nodenv 2.3G /home/sunamong.heliohost.org/love 3.5G /home/sunamong.heliohost.org/.npm 68M /home/sunamong.heliohost.org/.cache 0 /home/sunamong.heliohost.org/var 30M /home/sunamong.heliohost.org/usr 0 /home/sunamong.heliohost.org/dev 0 /home/sunamong.heliohost.org/.vscode 3.5 GB of node modules in .npm. Want me to delete that for you? I also noticed that your account is a cPanel transfer account. These old transfer accounts tend to have a lot of issues and strange bugs, so we recommend doing a reset on them anyways. This will also reset your storage back to 0 MB used.

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

Please reset my account. It's under the same username. Thanks in advance.

thankyou very much

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to start working.

What files do you want deleted?

What is the meaning of default domain? is it default domain username.helioho.st by default?

Dear Support, As informed in the page "it may be better to request adding an additional domain rather than changing the main domain", therefor I would like to request new domain "kursus.koosty.web.id". My username: koosty Thankyou

Dear Staff, My account was suspended for Disk space overuse. Could I delete the file for one domain to unsuspend it?

Domain added. it can take up to 2 hours to start working.

Can you add new domain to my account? my username is kangjoyeuse and domain is desakreativ.my.id

Your account seems to have exceeded the file quota. An administrator will have to fix this for you. What files would you like deleted?

Thanks you!

hey my accountt s suspended nn u help

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups