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- Past hour
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I'd like to add two domains, RenewCollective and truereachment thanks
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landowner1009 started following New Domain
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my username is landowner1009, I'd like to add new domain if possible to send me link directly to select domain i'd like to use, because i have few suggestions if you don't mind.
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[Solved] Add new domain for svarionsoftware
svarion0 replied to svarion0's topic in Customer Service
Thank you so much! -
[Solved] Add new domain for svarionsoftware
MoneyBroz replied to svarion0's topic in Customer Service
Domains added. it can take up to 2 hours for them to start working. -
Do you plan to redirect one domain to the other, or do you want both domains to work and show the same content?
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Marking as solved as user has increased their storage.
- Today
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This support request is being escalated to our root admins.
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Hello I would like to make an alias for my heliohost-domain. My hosting account username is: bliepbliep Currently my domain is bliepbliep.helioho.st, but I would like to add bliepbliep.be to it. A domain which now is parked at Vimexx.be. If you need extra information, please do not hesitate to contact me. kind regards Kurt
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[Solved] Add new domain for svarionsoftware
svarion0 replied to svarion0's topic in Customer Service
yes they are perfect as you suggested, thank you so much -
I have created a full backup, and reset your account. If you need any of your files from before the reset you can download them from https://heliohost.org/backup The instructions for extracting the backup can be found at https://wiki.helionet.org/Account_Backups In a few minutes you'll receive an email with a link to take the next step in the reset process. I recommend setting your .love domain as your main domain after the reset. You will still have your 7000 MB storage space after the reset. Let us know if you need help with anything else.
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sunamong started following Escalated Requests
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I do think a reset would be goood i did pay to increase too
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i did donate to increase but i do believe that there are node_modules at cache stuff to delete
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My account is suspended
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Inquiry to Unsuspend My Account
stark38767 replied to stark38767's topic in Suspended and Queued Accounts
Hello. I want to delete all files under all the domain with suffix heliohost.us. -
Domain added. Please be sure to configure DNS (either by using our name servers ns1.heliohost.org and ns2.heliohost.org, or by setting A and AAAA records pointed to the IP addresses shown in Plesk). The domain can take up to 2 hours to function.
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[Solved] Add new domain for svarionsoftware
wolstech replied to svarion0's topic in Customer Service
Domains must have a suffix or TLD on them. Do you want these to be montiforever.helioho.st and svariongames.helioho.st? -
Hello! I am user svarionsoftware, I'd like to add two new domains with name "montiforever" and "svariongames" Thank you so much!
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frahm joined the community
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Katherine Brinkman joined the community
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Can you please add the domain katherinebrinkman.com to my account (kgb1)? Thanks!
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kgb1 joined the community
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gwpeterbrian joined the community
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wuming9472 joined the community
- Yesterday
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It looks like MoneyBroz reset your account for you. Let us know if you need help with anything else.
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onenemyupgrade joined the community
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Here is your storage space usage Backups 0 MB Emails 185.14 MB Files 6029.23 MB Trash 0 MB Logs 126.69 MB PSQL 8.98 MB MariaDB .33 MB Total 6350.37 MB And here is a more detailed look at the files category 1.5M /home/sunamong.heliohost.org/public_html 72K /home/sunamong.heliohost.org/error_docs 80M /home/sunamong.heliohost.org/themiracle.love 1.5M /home/sunamong.heliohost.org/.composer 4.0K /home/sunamong.heliohost.org/.config 8.0K /home/sunamong.heliohost.org/.phpenv 120K /home/sunamong.heliohost.org/.rbenv 12K /home/sunamong.heliohost.org/.ssh 0 /home/sunamong.heliohost.org/cache 16K /home/sunamong.heliohost.org/etc 0 /home/sunamong.heliohost.org/httpdocs 32K /home/sunamong.heliohost.org/includes 0 /home/sunamong.heliohost.org/perl5 8.0K /home/sunamong.heliohost.org/private 0 /home/sunamong.heliohost.org/public_ftp 100K /home/sunamong.heliohost.org/ssl 7.1M /home/sunamong.heliohost.org/tmp 19M /home/sunamong.heliohost.org/git 24K /home/sunamong.heliohost.org/.nodenv 2.3G /home/sunamong.heliohost.org/love 3.5G /home/sunamong.heliohost.org/.npm 68M /home/sunamong.heliohost.org/.cache 0 /home/sunamong.heliohost.org/var 30M /home/sunamong.heliohost.org/usr 0 /home/sunamong.heliohost.org/dev 0 /home/sunamong.heliohost.org/.vscode 3.5 GB of node modules in .npm. Want me to delete that for you? I also noticed that your account is a cPanel transfer account. These old transfer accounts tend to have a lot of issues and strange bugs, so we recommend doing a reset on them anyways. This will also reset your storage back to 0 MB used.
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Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.
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raonek started following [Solved] Reset my account
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Please reset my account. It's under the same username. Thanks in advance.
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[Solved] Request to add domain "kursus.koosty.web.id"
koosty replied to koosty's topic in Customer Service
thankyou very much -
[Solved] Request to add domain "kursus.koosty.web.id"
wolstech replied to koosty's topic in Customer Service
Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to start working. -
Inquiry to Unsuspend My Account
wolstech replied to stark38767's topic in Suspended and Queued Accounts
What files do you want deleted?
